Privacy Policy
Last updated: June 2026
This policy covers both the PolicyBros website (policybros.in) and the PolicyBros mobile app for Android and iOS. Where practices differ, the app is described in its own section below.
Information We Collect
When you use PolicyBros.in, we may collect:
- Name, phone number, and email when you submit a contact or callback form
- Age, city, and insurance preferences when you use our recommendation tools
- Account information if you register as a user or agent
- Usage data through Google Analytics (anonymized)
How We Use Your Information
- To respond to your inquiries and provide insurance guidance
- To send you relevant policy information you requested
- To improve our website and tools
- To display relevant advertisements (on public pages only)
PolicyBros Mobile App
The PolicyBros app for Android and iOS is built privacy-first and works offline. It does not use any analytics, advertising, or tracking technologies, and it does not access your location or contacts. It handles the following:
- Account: if you sign in, we use Google Firebase Authentication to store your email, name, and an account identifier. You can sign up with email or with Google.
- On-device data: calculator inputs, saved quotes, your branding details (agents), the policies you track, and the customer records you enter (agents) are stored locally on your device by default.
- Optional cloud backup: agents may choose to back up their customer and policy records to their own private, access-controlled Firebase space so they can restore them on another device. This is off unless you turn it on.
- Customer records (agents):any client details an agent enters (such as name, phone, email, city, date of birth, and notes) are information the agent controls. Agents are responsible for having their customers' consent; we process this data only to provide the app to the agent.
- Callback requests: if you ask to be contacted, we collect the name and phone number you provide so an agent can reach you.
- Reminders: premium-due reminders are scheduled and shown on your device only.
- Photos: if you add a logo or signature to a branded quote, the image is read from your device and stays on your device. We do not upload it.
The app shows no advertisements. The only device permissions it requests are internet access and, optionally, notifications (for reminders) and photo access (for branding images).
Data Storage
Website submissions and any app data you sync are stored securely using Google Firebase (Firestore) with strict access controls. Only authorized personnel can access your personal information. App data is local-first: most of it stays on your device, and cloud backup is optional and opt-in.
Your Rights
You can request access to, correction of, or deletion of your data at any time via our contact form; we will complete the request within 30 days. For the app, you can delete your account and any data synced to your private cloud space by contacting us. Data stored only on your device is removed when you delete it in the app or uninstall the app.
Cookies & Analytics
We use Google Analytics to understand how visitors use our site. This data is anonymized and helps us improve our content and tools. Google AdSense may use cookies to display relevant ads on public pages. These analytics and advertising technologies apply to the website only; the PolicyBros app uses no analytics, cookies, or advertising.
Contact
For any privacy-related questions, please reach out via our contact form or WhatsApp.